Customer Service
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334.296.3543
Monday - Friday
8:30AM to 7PM EST
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Frequently Asked Questions

equestrian
How soon will I receive my order?
All of our products are made to order, and some are embellished with antique pieces or one-of-a-kind pieces. Typically, your order will ship in 2-3 weeks depending on the volume of orders we are receiving.
Do you offer expedited order fulfillment?
Yes - please contact us first regarding availability - some items are able to ship very quickly.
Do you offer gift wrapping?
Yes - contact us for pricing and options - we can make your gift special.
Are to-the-trade contracts available?
Yes - contact us for direct pricing and contract information.
What "fill" types are available?
All pillows can be filled with a feather down bun or all-weather fill. We suggest using our all-weather fill on the Badminton so you can enjoy it outdoors.
How are the bronze buttons hand-made?
Our bronze buttons are made by hand in the USA using the lost wax cast method. They are available in natural bronze or a dark patina finish. The dark patina will not turn. Natural bronze will age over time. Coating with a thin film of Johnson's paste wax annually will prevent darkening, or you can polish with Simichrome. We suggest and prefer the natural aged finish.
Does Pike Road Pillow Co have a store?
No, but we do have a mobile unit for horse shows - see our calendar for dates and locations.
Need help? Call us at 334.296.3543 and reference number .